In the article, Anita Woolley of Carnegie Mellon, Thomas W. Malone of M.I.T. and Christopher Chabris of Union College describe their research into what makes smart teams different from the rest. They identified the following three characteristics:
- Everyone on the team contributes equally;
- Team members score high on a test measuring their ability to "read complex emotional states from images of faces with only the eyes visible";
- The more women on the team, the better.
The authors note that, surprisingly, their findings were the same whether the team worked remotely or face-to-face.
VIDEO: Empathy and Listening in Practice
While we're on the subject of how emotion-reading skills can make teams smarter, watch this video of Mary Beech, SVP and CMO of Kate Spade New York, describing how she learned the importance of empathy and listening early in her career.
WYSKR at SXSW Interactive 2015
In the run-up to SXSW Interactive, WYSKR is keeping an eye on the content being shared on social media by the event's speakers. When particularly noteworthy content is shared by a speaker, WYSKR will share it with you, along with video content of interest.
Because great events curate great speakers, and great speakers know and share great content when they see it.
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